Error Codes
Error Code 301
Error Code 301: LOW LEVEL IN CASSETTE
Resolution:
This error code is returned by the dispenser when the number of notes in one or more of the cassettes is below a preset level, indicating the low level sensor in the note cassette has been activated. This occurs when the currency in any cassette reaches a thickness of approximately 25-35 mm. This is a warning message. It will not place the ATM "out of service". This condition is also displayed on the configuration summary printout under "dispenser" as a lower case a, b, c, or d for the cassette in the low currency condition. Otherwise, the error code for cassettes not in a low currency condition would normally be upper case characters A, B, C, or D. Remove and fill the affected cassette using normal procedures. Refilling may be delayed for several transactions if the error code is the first warning that the cassette is nearly empty. However, actions to fill the cassette should be taken as soon as possible.
Error Code 300
Error Code 300: SUCCESSFUL COMMAND
Resolution:
The dispenser sends this error code when a command has been successfully executed. This error code will appear in the electronic journal as code 300 indicating the successful completion of a transaction. When performing a "purge" or "test dispense" operation the return code will be "0" in the first digit returned by the dispenser. It will be displayed as the hexadecimal number "30" when running the dispenser with the NMD test software.