Error Codes

RSS

Error Code 359

Error Code 359: DISPENSER DEVICE RECORD ERROR

Resolution: 

1. Power down the ATM in the proper sequence. From the Main Menu screen, select System Parameters (5) followed by Shut Down the Terminal (4). When the indication that it is safe to turn off the terminal is displayed on the screen push the Power ON/OFF switch to the OFF position. After about ten seconds, push the Power ON/OFF switch to the ON position to start the terminal.

2. Clear the terminal error code. Replace the dispenser if the error persists.

Error Code 358

Error Code 358: DISPENSER DEVICE READ ERROR

Resolution: 

1. Power down the ATM in the proper sequence. From the Main Menu screen, select System Parameters (5) followed by Shut Down the Terminal (4). When the indication that it is safe to turn off the terminal is displayed on the screen push the Power ON/OFF switch to the OFF position. After about ten seconds, push the Power ON/OFF switch to the ON position to start the terminal.

2. Clear the terminal error code. Replace the dispenser if the error persists.

Error Code 3001900

Error Code: 3001900

Result: To show that a card was not inserted from the rear, even if 10 seconds had passed after the execution of BACK ENTRY command

Error Code 357

Error Code 357: DISPENSER DATA SIZE ERROR

Resolution: 

1. Power down the ATM in the proper sequence. From the Main Menu screen, select System Parameters (5) followed by Shut Down the Terminal (4). When the indication that it is safe to turn off the terminal is displayed on the screen push the Power ON/OFF switch to the OFF position. After about ten seconds, push the Power ON/OFF switch to the ON position to start the terminal.

2. Clear the terminal error code. Replace the dispenser if the error persists.