Error Codes
Error Code 359
Error Code 359: DISPENSER DEVICE RECORD ERROR
Resolution:
1. Power down the ATM in the proper sequence. From the Main Menu screen, select System Parameters (5) followed by Shut Down the Terminal (4). When the indication that it is safe to turn off the terminal is displayed on the screen push the Power ON/OFF switch to the OFF position. After about ten seconds, push the Power ON/OFF switch to the ON position to start the terminal.
2. Clear the terminal error code. Replace the dispenser if the error persists.
Error Code 358
Error Code 358: DISPENSER DEVICE READ ERROR
Resolution:
1. Power down the ATM in the proper sequence. From the Main Menu screen, select System Parameters (5) followed by Shut Down the Terminal (4). When the indication that it is safe to turn off the terminal is displayed on the screen push the Power ON/OFF switch to the OFF position. After about ten seconds, push the Power ON/OFF switch to the ON position to start the terminal.
2. Clear the terminal error code. Replace the dispenser if the error persists.
Error Code 3001900
Error Code: 3001900
Result: To show that a card was not inserted from the rear, even if 10 seconds had passed after the execution of BACK ENTRY command
Error Code 357
Error Code 357: DISPENSER DATA SIZE ERROR
Resolution:
1. Power down the ATM in the proper sequence. From the Main Menu screen, select System Parameters (5) followed by Shut Down the Terminal (4). When the indication that it is safe to turn off the terminal is displayed on the screen push the Power ON/OFF switch to the OFF position. After about ten seconds, push the Power ON/OFF switch to the ON position to start the terminal.
2. Clear the terminal error code. Replace the dispenser if the error persists.