Error Codes
Error Code 575
Error Code 575: TIME-OUT WAITING TO SEND COMMAND TO DISPENSER
Resolution:
Inspect the serial communication cables from the main board assembly to the electronic journal and from the electronic journal to the dispenser for damage. Make sure that each cable is connected securely at both ends. Replace the cables if they appear damaged. Verify the proper DC operating voltages are applied to the dispenser mechanism. Possible defective components include the main board assembly, the electronic journal, the serial communication cables, the DC power cables, the power supply, and the dispenser mechanism.
Error Code 574
Error Code 574: SNA COMMS ERROR
Resolution:
1. Power down the ATM in the proper sequence. From the Main Menu screen, select System Parameters (5) followed by Shut Down the Terminal (4). When the indication that it is safe to turn off the terminal is displayed on the screen push the Power ON/OFF switch to the OFF position. After about ten seconds, push the Power ON/OFF switch to the ON position to start the terminal.
2. Clear the error. If the error persists, replace the Main Board.
Error Code 9799909
Error Code: 9799909
Result: Fail to image operation
Resolution: Restart the system