Error Codes
Error Code 564
Error Code 564: UNABLE TO ACCESS THE EXTERNAL MEMORY DEVICE
Resolution: See error code 557. The external memory device may be configured in the write protect mode or defective. If the external device works with other computers, the main board assembly may be defective.
Error Code 576
Error Code 576: TIME-OUT WAITING TO RECEIVE RESPONSE FROM DISPENSER
Resolution: Inspect the serial communication cables from the main board assembly to the electronic journal and from the electronic journal to the dispenser for damage. Make sure that each cable is connected securely at both ends. Replace the cables if they appear damaged. Verify the proper DC operating voltages are applied to the dispenser mechanism. Possible defective components include the main board assembly, the electronic journal, the serial communication cables, the DC power cables, the power supply, and the dispenser mechanism.
Error Code 97C0100
Error Code: 97C0100
Result: Fail to image operation
Resolution:
1.Close and Open
2.Restart the system