Error Codes

Error Code 132

Error Code 132: STATUS REPORTS BAD DOUBLE DETECT IN LAST DISPENSE

Resolution: 

1. Remove the cassette and inspect the dispenser's feed path for jammed currency and other debris in the double detect assembly. Replace the cassette.

2. Power down the ATM in the proper sequence. From the Main Menu screen, select System Parameters (5) followed by Shut Down the Terminal (4). When the indication that it is safe to turn off the terminal is displayed on the screen, push the Power ON/OFF switch to the OFF position. After about ten seconds, push the Power ON/OFF switch to the ON position to start the terminal.

3. Purge the dispenser using the PURGE command. Complete several Test Dispenses to verify correct operation.

4. If the problem persists, replace the dispensing mechanism.

Error Code 144

Error Code 144: NO REPLY FROM THE ELECTRONIC JOURNAL

Resolution: 

1. Inspect the main board to electronic journal communication cable for damage. Make sure the connectors are seated securely on the main board and on the electronic journal.

2. If it is necessary, check continuity of the cable assembly.

3. Inspect the electronic journal to dispenser communication cable for damage. Make sure the connectors are seated securely on the main board and on the electronic journal.

4. If it is necessary, check continuity of the cable assembly.

5. If the cables are undamaged, the main board or electronic journal may be defective.

Error Code 145

Error Code 145: ERROR IN REPLY FROM THE ELECTRONIC JOURNAL

Resolution: 

See the recommended action for Error Code 144.

Error Code 2181900

Error Code 2181900

Result: No paper is found near end sensor SS7 and roll refill sensor SS8 when it tries to auto load paper roll