Error Codes

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Error Code 136

Error Code 136: MODEM INITIALIZATION FAILED

Resolution: 

1. Power down the ATM in the proper sequence. From the Main Menu screen, select System Parameters (5) followed by Shut Down the Terminal (4). When the indication that it is safe to turn off the terminal is displayed on the screen, push the Power ON/OFF switch to the OFF position. After about ten seconds, push the Power ON/OFF switch to the ON position to start the terminal.

2. If the problem persists, remove the main board and replace the modem.

3. If replacing the modem does not correct the problem, replace the main board.

Error Code 135

Error Code 135: FEED SENSOR BLOCKED AS REPORTED BY STATUS CHECK

Resolution: 

1. Inspect the feed path and feed sensors for jammed currency and broken components. The feed sensor may be dirty. Clean as needed with a soft brush and vacuum cleaner.

2. Power down the ATM in the proper sequence. From the Main Menu screen, select System Parameters (5) followed by Shut Down the Terminal (4). When the indication that it is safe to turn off the terminal is displayed on the screen, push the Power ON/OFF switch to the OFF position. After about ten seconds, push the Power ON/OFF switch to the ON position to start the terminal.

3. Purge the dispenser with the PURGE command.

4. Complete several test dispenses to verify correct operation. If the problem persists, replace the dispensing mechanism.

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Error Code 134

Error Code 134: EXIT BLOCKED AS REPORTED BY STATUS CHECK

Resolution:

1. Inspect the feed path and exit sensor for jammed currency and broken components. The exit sensor may be dirty. Clean as needed with a soft brush and vacuum cleaner.

2. Power down the ATM in the proper sequence. From the Main Menu screen, select System Parameters (5) followed by Shut Down the Terminal (4). When the indication that it is safe to turn off the terminal is displayed on the screen, push the Power ON/OFF switch to the OFF position. After about ten seconds, push the Power ON/OFF switch to the ON position to start the terminal.

3. Purge the dispenser with the PURGE command. Verify correct operation with a live transaction.

4. If the problem persists, replace the dispensing mechanism.

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Error Code 133

Error Code 133: +5 VDC NOT PRESENT ON CARRIER DETECT

Resolution: 

See the recommended action for Error Code 128.