Error Codes

RSS

Error Code C004B

Error Code C004B

Result: 

THREE OR MORE CONSECUTIVE REJECTIONS

(Occurs while notes are being dispensed.)

Solution:

1. Check the status of the note.

2. Check if the note type on the index set by the Control Electronics matches with the actual note type.

Error Code C004C

Error Code C004C

Result: 

THE NUMBER OF DISPENSED NOTES DOES NOT MATCH

(Number of notes passing CS13(NS4) is less than or greater than the number of notes passing CS1(NS2). Occurs after notes are dispensed.)

Solution:

1. Check the number of dispensed notes.

2. Check if the gate normally functions.

Error Code C004D

Error Code C004D

Result: The cassette has not been installed before notes were dispensed. Occurs before notes are dispensed.

Solution:

1. Check if the cassette has been normally installed.

2. Check if CS7(NS11) is completely pressed while the cassette is installed.

3. Check if cable is cut or a connector is wrongly installed in CS7(NS11).

4. Check logic related to CS7(NS11) of the Cash Dispenser Unit board.

Error Code C004E

Error Code C004E

Result: 

THE NUMBER OF DISPENSED NOTES DOES NOT MATCH

(Number of requested notes is less than the number of notes dispensed and reported to the Cash Dispenser Unit. The Control Electronics checks after notes are dispensed.)

Solution:

1. Check the number of dispensed notes.

2. Perform a unit test on the Cash Dispenser Unit.