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Error Codes

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Error Code D0023

Error Code D0023

Result: TRANSACTION NOT SUPPORTED

Solution:

The ATM is working properly.  The customer's bank does not support the transaction type selected.

Error Code D0024

Error Code D0024

Result: EXCEEDS ISSUER WITHDRAWAL LIMIT 

Solution: ATM is working properly.  Make the transaction at a later time.

Error Code D0014

Error Code D0014

Result: PIN TRIES EXCEEDED OR INVALID CARD

Solution:

The ATM is working properly.  The customer has entered the wrong PIN too many times and needs to contact their bank or the customer needs to check their account for the correct card number.

Error Code D0013

Error Code D0013

Result: ACCOUNT CLOSED OR INVALID AMOUNT

Solution:

The ATM is working properly.  The customer needs to check their account or enter an available amount.