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Error Code 20002

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Error Code 20002

Result: CASH IS NOT ENOUGH

(This error occurs when the number of bills is “0” after the final payment transaction is made.)

 Note: Error occurs when the low level sensor (CS6/16/26&NS6/16) detects that the cassettes is at a low level in “Low currency check enable” mode.

Solution:

1. Fill cash and set the number of bills.

* In “Low Currency Enable” Mode:

1. Check if CS6/16/26(NS6/16) hole on the side of the cassettes is matching with CS6/16/26(NS6/16) after installing the cassette.

2. Check if the reflection plate of the CS6/16/26(NS6/16) sensor is polluted in the cassette.

3. Check if CS6/16/26(NS6/16) sensor is polluted, cable is cut, or the connector is wrongly inserted.

4. Check logic related to CS6/16/26(NS6/16) of the Cash Dispenser Unit board.

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